Privacy Policy

Last updated: 25 July 2026

This Privacy Policy explains how CARS.COM PTY LTD collects, uses and protects personal information submitted through this website.

We may collect contact details, enquiry information, contract or invoice information, delivery details, communication records, and technical information required to operate and secure the website.

We use this information to respond to enquiries, prepare sale documentation, arrange support, improve the website, protect against misuse, and comply with business or legal obligations.

We do not sell personal information. Information may be shared only where required to provide services, operate systems, process documentation, protect the business, or comply with applicable law.

You may contact us to request access to, or correction of, personal information we hold about you.

Contact details

Legal entityCARS.COM PTY LTD
Website namecars-logistics.com
ABN12 638 024 254
ACN638 024 254
Emailsales@cars-logistics.com
Phone+61 7 5662 7477
Address10 Dakara Drive Southport, QLD 4215
Website addresshttps://cars-logistics.com

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Live Chat and AI-assisted support

When you use Live Chat, we collect the information you provide and technical or session information needed to operate and secure the service, such as IP address, browser or device information, timezone, referring page and campaign attribution.

Our team may use AI-assisted tools, including third-party service providers, to help prepare suggested replies and identify the stage of an enquiry. AI does not automatically send messages, accept Sale Contracts, issue payment documents, confirm payments or make decisions that significantly affect you; authorised staff remain responsible for transaction actions.

We minimise information sent to AI services and redact direct identifiers and payment or security details where they are not required. AI service providers may process information outside Australia, including in the United States.

Please do not send passwords, banking login details, PINs, one-time passcodes or full payment card details through Live Chat.

Where the Privacy Act 1988 (Cth) applies, we handle personal information in accordance with applicable Australian privacy law.